Boca Raton Regional Hospital still accepts UnitedHealthcare Medicare supplements to traditional Medicare policies.

BocaCare doctors and Boca Raton Regional Hospital Urgent Care Centers remain in-network with UnitedHealthcare at this time, however, Boca Raton Regional Hospital and Boca Raton Regional Hospital Outpatient Diagnostic Imaging Centers are out of network with UnitedHealthcare as of July 1, 2019. After July 1, 2019, UnitedHealthcare will likely not authorize new elective services at Boca Raton Regional Hospital that are not part of an ongoing continuation of care episode. Therefore, we are working with our doctors and patients to accommodate new elective UnitedHealthcare cases at one of our conveniently located in-network Baptist Health South Florida facilities in the UnitedHealthcare network, as appropriate. We encourage UnitedHealthcare patients to stay in touch with their doctors to ensure their care needs are followed. As of July 1, 2019, all UnitedHealthcare plans (except United’s Medicare Supplemental plans) are out of network with Boca Raton Regional Hospital and Boca Raton Hospital Outpatient Diagnostic Imaging Centers. The plans that are out of network with Boca Raton Regional Hospital and Boca Raton Hospital Outpatient Diagnostic Imaging Centers as of July 1, 2019 include all commercial, Medicare (except supplemental plans), Medicaid, out-of-state, Neighborhood Health and Oxford plans.

Patients who have already started to receive care at Boca Raton Regional Hospital may be allowed to complete their scheduled care under their in-network UnitedHealthcare benefits within the following guidelines:

• Prenatal care during any trimester
• Currently receiving a course of radiation or chemotherapy for cancer
• Currently undergoing a staged surgery (e.g. breast reconstruction)
• Admitted under in-network benefits for medically necessary services before July 1, 2019, and who will not be discharged until after that date

In all cases, you should contact UnitedHealthcare before treatment to make sure services are covered by calling the telephone number on the back of your UnitedHealthcare member ID card. You may also need to contact UnitedHealthcare’s Medical Management Department with questions about your Continuity of Care benefit coverage.

As of July 1, 2019, all UnitedHealthcare plans (except UnitedHealthcare’s Medicare Supplemental plans) are out of network with Boca Raton Regional Hospital and Boca Raton Hospital Outpatient Diagnostic Imaging Centers. The plans that are out of network with Boca Raton Regional Hospital and Boca Raton Hospital Outpatient Diagnostic Imaging Centers as of July 1, 2019, include all commercial, Medicare (except supplemental plans), Medicaid, out-of-state, Neighborhood Health and Oxford plans.

At this time, BocaCare doctors remain in network with UnitedHealthcare plans, however, Boca Raton Regional Hospital and Boca Raton Regional Hospital Outpatient Diagnostic Imaging Centers are out of network with UnitedHealthcare as of July 1, 2019. We have not been informed of any changes to UnitedHealthcare’s physician network at this time, however, should you have any questions about your doctor’s participation with UnitedHealthcare, you should contact your doctor or UnitedHealthcare directly for more information.

Boca Raton Regional Hospital has a longstanding relationship with UnitedHealthcare and is committed to working collaboratively to reach a new agreement, however, the timing of the resolution is unknown at this time. Boca Raton Regional Hospital is proud to participate with a broad range of insurance plans. If Boca Raton Regional Hospital is important to you and your healthcare needs, we encourage you to consider choosing a plan that includes Boca Raton Regional Hospital as an in-network provider at your next open enrollment.

Emergency services should be covered by the patient’s insurance plan regardless of whether the plan is in-network or out-of-network with the provider. In addition, patients who have out-of-network benefit coverage can elect to receive elective services at Boca Raton Regional Hospital, although they may experience higher cost-sharing for out-of-network providers.

Patients who have already started to receive care at Boca Raton Regional Hospital may be allowed to complete their scheduled care within the following guidelines:

• Prenatal care during any trimester
• Currently receiving a course of radiation or chemotherapy for cancer
• Currently undergoing a staged surgery (e.g. breast reconstruction)
• Admitted under in-network benefits for medically necessary services before July 1, 2019, and who will not be discharged until after that date

In all cases, you should contact UnitedHealthcare before treatment to make sure services are covered by calling the telephone number on the back of your UnitedHealthcare member ID card. You may also need to contact UnitedHealthcare’s Medical Management Department with questions about your Continuity of Care benefit coverage.

You should check with your physician.

If you wish to contact UnitedHealthcare, you can do so by calling the member services phone number on the back of your member ID card.