Release of Information
The information provided is intended as an educational document for the consumer. Please note that there may be certain circumstances, laws and regulations that may limit or restrict releasing the patient's medical record.
Patients of Boca Raton Regional Hospital now have a convenient, easily accessible and secure way to electronically access a host of personal medical data.
Patient Connect, a portal located on the Boca Regional website, provides an entry point for patients to review their medical visits or treatment, see summaries of inpatient stays and be able to monitor lab and radiology reports.
Health Information Management (Medical Records) has relocated to 634 Glades Road, Boca Raton FL 33431. Phone # 561.955.4072
Do you have the right to your medical record?
How would I access the Release of Information form?
How do I get a copy of my medical record?
- Paper records
- The name of the patient whose protected health information is to be disclosed;
- Name of persons whom the information is being disclosed to: hospital, doctor, and self
- Reason for the request (i.e. continued medical care, personal use, legal, etc.); and
- Signature of patient or individual that is authorized to receive the release of information and the date the form was completed.
- Hospital/facility is aware expiration date has passed;
- Release form is incomplete;
- Any of the above core elements have been omitted;
- The authorization is known to have been previously revoked; and,
- Hospital/facility knows information in core elements to be false.
Will my medical records be automatically sent to my physician?
What if I can't get the patient to sign due to being mentally incompetent, a minor, deceased or court order?
If the patient was not deceased at Boca Raton Regional Hospital we will require a copy of the death certificate.
If you have any other circumstances and are unsure of the requirements, please contact us at 561.955.4072. We will be happy to explain what necessary paperwork is needed to expedite the process upon your arrival.
Is there a charge for my medical records?
What if my physician wants me to get a copy of the radiology images?
If your physician has instructed that you obtain a copy of your radiology images and report for your appointment, please complete and sign the Imaging Release of Information form (insert new form/hyperlink here) and send that to the radiology department either via email at email@example.com OR via fax at 561-955-4165. The images will be sent via email so please be sure to CLEARLY write your email address. Please allow 2 business days for this request. Click here for important information on how your emails will be shared.
If a CD is required, Health Information Management department (HIM) will manage that request. After receiving your completed form, they will contact you for next steps. If the CD is needed immediately, please contact them directly at 561-955-4072.
How do I know what information I need from my medical record?
Please note: On your Release of Information request, you will be asked to document the specific parts of the medical records you need. We can educate you on the different types of request, but cannot recommend the specific documents you need. It is your responsibility to contact your care provider/requestor for the types of record needed.
Am I, or a family member, allowed to review my medical record while I am a patient in the hospital?
An authorized individual from the hospital (Patient Relations, Nursing Administration, Medical Records or Risk Management) must be in attendance when the records are reviewed. Patients must be made aware that the chart is incomplete and that they cannot write in the chart or take anything out of the chart. No portions of the chart are to be copied. If copies of the chart are requested, the request must be coordinated through Medical Records after discharge.
How long does it take to get my Medical Record?
There are many circumstances in which you will be able to receive your medical record in less than five to seven days. Although we strive to provide excellent customer service and meet our turnaround time, there are circumstances that may delay processing or impede the standard turnaround time. If you have a request pending greater than the standard processing times, please contact us at 561.955.4072 for additional information:
Boca Raton Regional Hospital
Health Information Management Release of Information
Monday - Friday: 8:00am - 4:30pm
634 Glades Road
Boca Raton, FL 33431